We identify and investigate health problems in skilled nursing facilities, assisted living communities or adult family homes and work toward solutions. We inform, educate and offer guidance from orientation policies to Survey preparedness.

We act as a resource to Skagit, Whatcom and Island communities to supply the highest standard of care spanning the life cycle. Sterling touch consultants provide individuals and families of our communities with respectful and confidential quality health care while educating healthcare professionals to bring the best that nursing has to offer.

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To provide information, assessments, advice, advocacy and support to patients and their families as well as healthcare professionals are our goals and are but a few of the areas of expertise we offer.

We are committed to providing the highest quality consulting services as measured by resident/facility outcomes and client satisfaction. The Sterling Touch Consultants will demonstrate high levels of expertise through knowledge of applicable regulations, the highest ethical and professional standards and superior communication skills in the performance of their engagements. We will provide our client community with excellent value and help them address issues proactively whenever possible.

What to expect from us?

  1. What you requested.
  2. When you requested it.
  3. Value for your investment.
  4. Recommendations that are useful, practical and tailored to your facility.
  5. Caring and sensitive staff.
  6. Professionalism.
  7. Discretion.
  8. Responsiveness.
  9. Non-dictatorial approach.
  10. Respect and confidentiality upheld.
  11. Education conducive to helping facilities remedy future issues on their own.

Sincerely,
Barbra DeVries, RN
Contact Sterling Touch